If you’re like most people, you hate those stupid “press 1 for blah, press 2 for blech” things when you call customer service somewhere. Well, a guy named Paul English has compiled a list (alternate version?) for all types of companies telling how best to get to a human.
found via Technocrat
update: that “guy” seems to be the owner of the site kayak.com, the site that searches all the flight services, etc.
